Signal Domains

Signals are categorized into 14 comprehensive domains that capture different types of information from your meetings. Each domain represents a specific area of business intelligence.

Business & Sales

This domain captures sales-related signals including:

• Customer interest and buying signals
• Sales opportunities and pipeline updates
• Competitive mentions and comparisons
• Pricing discussions and negotiations
• Customer pain points and needs
• Product inquiries and feature requests

Example Signals: "Customer expressed interest in upgrading", "Pricing negotiation discussed", "Competitor mentioned"

Commercial & Contract

Track commercial and contractual discussions:

• Contract terms and conditions
• Service level agreements (SLAs)
• Renewal discussions
• Commercial negotiations
• Legal considerations
• Terms and conditions changes

Example Signals: "Contract renewal date mentioned", "SLA requirements discussed", "Commercial terms negotiated"

Product & Feature

Monitor product and feature-related conversations:

• Feature requests and enhancements
• Product roadmap discussions
• User feedback and suggestions
• Product limitations and workarounds
• Feature prioritization
• Product comparisons

Example Signals: "Feature request for mobile app", "Product limitation discussed", "Roadmap timeline mentioned"

Delivery & Project Management

Track project delivery and management signals:

• Project timelines and deadlines
• Milestone discussions
• Resource allocation
• Delivery commitments
• Project risks and blockers
• Status updates and progress reports

Example Signals: "Deadline extended to next month", "Resource constraint identified", "Milestone achieved"

Technical & Engineering

Capture technical discussions and requirements:

• Technical requirements and specifications
• Architecture decisions
• Integration requirements
• Performance considerations
• Technical debt discussions
• Engineering constraints

Example Signals: "API integration required", "Performance optimization needed", "Technical architecture decision"

Support & Success

Monitor customer success and support signals:

• Support ticket escalations
• Customer satisfaction feedback
• Success metrics and KPIs
• Onboarding progress
• Training needs
• Customer health indicators

Example Signals: "Support ticket escalated", "Customer satisfaction improved", "Training session scheduled"

Data, Security & Compliance

Track data, security, and compliance-related discussions:

• Security requirements
• Compliance regulations (GDPR, HIPAA, etc.)
• Data privacy concerns
• Security incidents
• Audit requirements
• Data retention policies

Example Signals: "GDPR compliance requirement", "Security vulnerability identified", "Data retention policy discussed"

Risk, Issue & Escalation

Identify risks, issues, and escalations:

• Risk identification and assessment
• Issue escalation
• Problem resolution
• Blocker identification
• Escalation paths
• Risk mitigation strategies

Example Signals: "Risk identified in project timeline", "Issue escalated to management", "Blocker preventing progress"

Communication & Process

Monitor communication and process-related signals:

• Communication breakdowns
• Process improvements
• Workflow changes
• Meeting effectiveness
• Communication preferences
• Process documentation needs

Example Signals: "Communication gap identified", "Process improvement suggested", "Workflow change approved"

Relationship & Sentiment

Track relationship and sentiment indicators:

• Relationship strength indicators
• Sentiment changes
• Trust building moments
• Partnership discussions
• Relationship concerns
• Stakeholder alignment

Example Signals: "Positive sentiment expressed", "Relationship strengthened", "Trust concern raised"

Decision & Governance

Capture decisions and governance-related signals:

• Decision points and outcomes
• Approval processes
• Governance requirements
• Policy changes
• Decision makers
• Decision rationale

Example Signals: "Decision made to proceed", "Approval required from board", "Governance policy updated"

Actionability & Commitments

Track actionable items and commitments:

• Action items assigned
• Commitments made
• Follow-up requirements
• Owner assignments
• Due dates
• Commitment tracking

Example Signals: "Action item assigned to John", "Commitment to deliver by Friday", "Follow-up meeting scheduled"

Dependencies & Access

Monitor dependencies and access requirements:

• Dependency identification
• Access requests
• Permission requirements
• Resource dependencies
• Integration dependencies
• Access approvals

Example Signals: "Dependency on external team", "Access request for system", "Permission granted"

Financials & ROI

Track financial discussions and ROI:

• Budget discussions
• ROI calculations
• Cost considerations
• Financial approvals
• Investment decisions
• Financial constraints

Example Signals: "Budget approved for project", "ROI calculation discussed", "Cost reduction opportunity"