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Privacy Policy

Privacy Policy for Efficlose. Learn how we collect, use, and protect your personal information.

Last Updated: March 13, 2025

This Privacy Policy (the "Privacy Policy") serves to inform you of our policies and procedures regarding the collection, use and disclosure of the information we receive when you access and use the website (the "Site"), services, software, mobile applications, content, and all other products and services (all of the foregoing collectively, the "Services") owned, controlled or offered, directly or indirectly, by FireAce Solutions s.r.o. (together with its subsidiaries and affiliates, "FireAce Solutions s.r.o.", "we," "our" or "us"). FireAce Solutions s.r.o. believes that the privacy of its users is paramount and strives to use Personal Information (as defined below) only in ways outlined in this Privacy Policy. The Privacy Policy is incorporated by reference into our Terms of Service, currently available at https://efficlose.com/terms-and-conditions (the "Terms and Conditions") and our Data Processing Terms available at https://efficlose/data-processing-terms. Any terms used herein and not defined will have the meanings given to them in the Terms of Service as the context requires. By using the Services, you hereby warrant and represent that you have read, understand and agree to this Privacy Policy and the Terms of Service and that you are over 18 years of age. PLEASE DO NOT USE, INSTALL OR ACCESS THE SERVICES IF YOU DO NOT AGREE TO THIS PRIVACY POLICY.

1. What We Mean by Personal Information

For purposes of this Privacy Policy, "Personal Information" means any information from or about a person that either identifies that person directly or that makes that person identifiable when it is combined with other information from or about that person from any source.

2. Information We Collect

Information You Provide To Us

When you use the Services or otherwise communicate with us, we collect information that you provide to us directly. For example, we collect information in the following circumstances: you (i) use our mobile apps or visit the Site, (ii) register for the Services or create an account or profile or accept the creation of an account or profile on your behalf (an "Account"), (iii) access the Services through social networking sites or third party services, (iv) subscribe to newsletters; (v) purchase a product or service on the Site or in our mobile apps; (vi) invite others to use or join the Services, "share" the Services on social networking sites or perform other similar actions; (vii) request technical support; (viii) otherwise use our mobile apps or online Services where Personal Information is required for such use and/or participation, (ix) when you sign up for an automated email or other communication, and (x) when you contact us via the Site or when you otherwise communicate with us. You can choose not to provide information that is requested of you by us; however, this may limit your ability to use or access the Services.

The information you provide to us directly may include, without limitation, the following information that may, alone or in combination with other data, constitute Personal Information:

  • Information you provide in connection with registering an Account, including your name, company name, e-mail, physical address, phone number, calendar data, meeting data, derivatives of such data, and any other information you decide to provide;
  • Information you provide in order to authenticate an Account, including your Account name, password, and any other information you decide to provide;
  • Information you provide in connection with completing a transaction or purchase using the Services;
  • Information you provide in connection with using the Services, including your name, company name, email address, physical address, phone number, and any other information you decide to provide;
  • Information you provide via email, through the "Contact" section on the Site or by using the contact details listed on various parts of the Site, including your name, company name, e-mail address, physical address, phone number, and any other information you decide to provide;
  • Information you provide in order to subscribe to our newsletters and updates, including your email address, the topic for which you wish to receive updates, or any other information you decide to provide us with. You may always unsubscribe from these emails by following the instructions included;
  • If you are one of our customers, suppliers or prospects, we may process limited Personal Information in the course of our business relation with you, for example when you place an order, request a demo or vice versa. Such Personal Information may include your name, company, title, e-mail address, phone number, address, order details, and where applicable and relevant, credit registrations and credit limits;
  • Transaction and limited (non-PCI) payment data;
  • Any other information you may want to share with us, such as Personal Information related to recruitment / job applications.

Moreover, if you contact us, a record of such correspondence may be kept.

Additionally, if another user refers you to us by providing us with your e-mail address, we may send you a message. However, we will use your e-mail address only to send such other user's messages unless you otherwise affirmatively provide your information to us.

Automatically Collected Information

Most of the data we collect in and through the Site and the Services is technical in nature and is collected and processed automatically through so-called application programming interfaces, software development kits, cookies and similar software-based technologies. Alone or in combination with other data, such automatically collected data may constitute Personal Information. The data we may collect by automated means may include, without limitation:

  • Device data: including, but not limited to, data on device advertising IDs and similar hardware qualifiers, and precise location data.
  • Usage data: including, but not limited to, search terms entered and pages viewed.
  • Network and internet information: including, but not limited to, URLs, Internet Protocol addresses, bounce rates, use of spoofing, active (TCP/IP) ports, number of sessions initiated, click streams, location information and network/Wi-Fi access points.
  • Information we collect on the use of the Site via cookies: please see the "How We Use Cookies and Other Technologies" section below for more information.

Google Analytics is an element of the Site. By using cookies, Google Analytics collects and stores data such as time of visit, pages visited, time spent on each page of the Site, the Internet Protocol address, and the type of operating system used in the devices used to access the Site. By using a browser plugin available at http://www.google.com/ads/preferences/plugin/ provided by Google, you can opt out of Google Analytics.

Our application requires access to users' Google Calendar events to enhance productivity by integrating AI-driven assistance.

We access and display users' events within our app dashboard to provide a consolidated scheduling interface. This functionality allows users to efficiently manage their time without switching between applications.

With user consent, our AI assistant provides contextual support based on event details. For example, it can generate meeting summaries, suggest agenda items, or recommend preparation steps based on past notes or related documents.

We do not use Google Calendar data for advertising purposes. Event data is processed securely and stored only to improve user experience, such as enabling faster access and AI-based insights. Users retain full control over their data and can delete stored information at any time through their account settings.

Our app adheres to Google's data security and privacy requirements. We only request the minimum necessary permissions, and users can revoke access at any time through their Google Account settings.

Use of Google Workspace APIs

Our application does not use data obtained from Google Workspace APIs, including Google Calendar data, to develop, improve, or train generalized artificial intelligence (AI) and/or machine learning (ML) models. All data accessed via Google Workspace APIs is strictly used to provide the intended functionality within the application and is not leveraged for AI/ML model training beyond user-specific features.

Information You Post on the Services

The Services may provide voice, video and text chat, forum or bulletin board tools to users and the ability to create an "avatar" or other customized profile and Account information. Information that you provide through the use of these tools will be available to the public generally. FireAce Solutions s.r.o. has no obligation to keep private any information that you disclose to other users or the public using these functions. You should exercise caution when deciding to disclose Personal Information through the use of these tools or functions. We strongly recommend that you do not post any information through the Services that allows strangers to identify or locate you or that you otherwise do not want to share with the public.

3. How We Use Personal Information

We use Personal Information we collect to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send related information;
  • Send technical notices, updates, security alerts, and support messages;
  • Respond to comments, questions, and customer service requests;
  • Communicate about products, services, offers, and events;
  • Monitor and analyze trends, usage, and activities;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities;
  • Personalize and improve the Services;
  • Facilitate contests, sweepstakes, and promotions.

4. How We Share Personal Information

We may share Personal Information in the following circumstances:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with applicable law;
  • If we believe your actions are inconsistent with our user agreements or policies;
  • To protect the rights, property, and safety of Efficlose or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition;
  • With your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect Personal Information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your Personal Information, including:

  • The right to access your Personal Information;
  • The right to request correction of inaccurate Personal Information;
  • The right to request deletion of your Personal Information;
  • The right to object to or restrict processing;
  • The right to data portability;
  • The right to withdraw consent.

To exercise these rights, please contact us at support@efficlose.com.

7. California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what Personal Information is collected, used, shared, or sold;
  • The right to delete Personal Information held by businesses;
  • The right to opt-out of the sale of Personal Information;
  • The right to non-discrimination for exercising CCPA rights.

You may submit a request for access and requests to delete Personal Information about you via email at support@efficlose.com with a subject line of "Personal Information Request".

8. International Transfers of Personal Information

FireAce Solutions s.r.o. is based in the United States. As a result, Personal Information that we collect in and through the Services and on the Site may be transferred to our U.S. offices. In addition, we may work with third party service providers in the U.S. and in other countries to support our business activities. Thus, Personal Information may be transferred to, stored on servers in, and accessed from the United States and countries other than the country in which the Personal Information was initially collected. In all such instances, we use, transfer, and disclose Personal Information solely for the purposes described in this Privacy Notice and in compliance with applicable laws.

Accountability for Onward Transfer

a. Transfer to Third-Party Controllers: When transferring personal information to a third party acting as a controller, FireAce Solutions s.r.o. may enter into a contractual agreement that ensures the data may only be processed for limited and specified purposes consistent with individual consent. The contract may stipulate that the recipient will provide a level of protection consistent with FireAce Solutions s.r.o.' policies and may notify FireAce Solutions s.r.o. if it determines it can no longer meet this obligation. Upon such determination, the third-party controller may cease processing or take other reasonable and appropriate steps to remediate.

b. Transfer to Third-Party Agents: When transferring personal data to a third party acting as an agent, FireAce Solutions s.r.o. may: (i) transfer such data only for limited and specified purposes; (ii) ensure the agent is obliged to provide at least a comparable level of privacy protection; (iii) take reasonable steps to ensure effective processing consistent with FireAce Solutions s.r.o.' obligations; (iv) request the agent to notify FireAce Solutions s.r.o. if it determines it cannot provide the same level of protection; (v) upon notice, take reasonable steps to stop and remediate unauthorized processing; and (vi) provide relevant privacy provisions of its contract with the agent upon request.

Choice

a. Opt-Out Mechanism: FireAce Solutions s.r.o. may offer individuals the opportunity to choose (opt-out) whether their personal information is to be disclosed to a third party or used for a purpose materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individual. Mechanisms for opting out shall be made available, though they may not always be applicable.

b. Exceptions: Choice may not be required when disclosure is made to a third party acting as an agent under the instructions of FireAce Solutions s.r.o.. However, FireAce Solutions s.r.o. shall generally enter into a contract with such agents.

c. Opt-In for Sensitive Information: For sensitive information, FireAce Solutions s.r.o. may obtain affirmative express consent (opt-in) from individuals prior to disclosure to a third party or use for a purpose other than those originally collected or subsequently authorized. Additionally, FireAce Solutions s.r.o. may treat as sensitive any personal information received from a third party where identified and treated as such.

9. Compliance with Data Privacy Frameworks

FireAce Solutions s.r.o. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. FireAce Solutions s.r.o. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) and the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles). If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit: https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, FireAce Solutions s.r.o. commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs), the UK Information Commissioner's Office (ICO), and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data and human resources data received in reliance on the mentioned frameworks.

FireAce Solutions s.r.o. acknowledges that it is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC) regarding privacy and data protection matters.

Under certain conditions, individuals have the right to invoke binding arbitration. FireAce Solutions s.r.o. is obligated to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles, provided that an individual has invoked binding arbitration by delivering notice to FireAce Solutions s.r.o. and following the procedures and subject to conditions set forth in Annex I of Principles.

10. Data Retention

We will delete your Personal Information when it is no longer needed for the purposes for which it was collected, or when you request us to do so. Please note that we may be required by law or other legal obligations to retain some of your Personal Information, even after your request for deletion. However, once those requirements are no longer in place, we will promptly delete your Personal Information in accordance with your request. We are committed to protecting your privacy and ensuring that your personal information is treated with the utmost care and respect.

11. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will take steps to delete such information as soon as possible.

12. Changes to the Privacy Policy

Our security and Privacy Policy are periodically reviewed and enhanced as necessary. This Privacy Policy might change as we update and expand the Services. You can tell when this Privacy Policy was last updated by reviewing the Last Updated legend on top of this page. We will endeavor to notify you of these changes by email, but will not be liable for any failure to do so. We also encourage you to review this Privacy Policy periodically. If you do not understand any of the terms or conditions of any of our policies, you may inquire regarding the same via email at security@efficlose.com. Your continued use of the Services after any change in this Privacy Policy will constitute your acceptance of such change.

13. Contacting Us

If you have any concerns or questions about this Privacy Policy, please contact us at:

All transcripts and data are stored securely and are private to your organization.