Permissions

Permission levels, owner permissions, admin permissions, user permissions, billing permissions, permission management.

Permissions

Understand and manage permissions to control access to your content and platform features.

Permission Levels

The platform uses a role-based permission system with four main roles:

Owner:

  • Full control over the organization
  • Can manage billing and subscription
  • Can delete the organization
  • Can manage all team members and roles
  • Has access to all content and features

Admin:

  • Can manage team members (except owners)
  • Can manage content and folders
  • Can configure integrations
  • Can access most settings
  • Cannot manage billing or delete organization

User:

  • Can create and manage their own content
  • Can view shared content
  • Can use all core features
  • Cannot manage team or organization settings
  • Limited access to advanced features

Billing:

  • Can manage billing and subscription
  • Can view usage statistics
  • Cannot manage content or team members
  • Typically used for finance/accounting roles

Owner Permissions

Owners have the highest level of access:

Organization Management:

  • Create and delete organization
  • Manage organization settings
  • Configure organization-wide preferences
  • Set organization limits and quotas

Billing Management:

  • View and manage subscription
  • Update payment methods
  • View billing history and invoices
  • Manage usage and limits

Team Management:

  • Invite and remove team members
  • Assign and change roles
  • Manage team permissions
  • View all team activity

Content Access:

  • Access all content in the organization
  • Override content permissions
  • Manage all folders and tags
  • Delete any content

Admin Permissions

Admins can manage most aspects of the platform:

Team Management:

  • Invite team members (except owners)
  • Assign roles (except owner and billing)
  • Remove team members (except owners)
  • View team activity

Content Management:

  • Create and manage folders
  • Manage tags organization-wide
  • View and manage all content
  • Configure sharing settings

Integration Management:

  • Connect and configure integrations
  • Manage integration settings
  • View integration logs and status

Settings Access:

  • Configure platform settings
  • Manage notification preferences
  • Set up automation rules
  • Cannot access billing settings

User Permissions

Users have standard access for daily work:

Content Creation:

  • Upload recordings
  • Create meetings
  • Create folders (within their permissions)
  • Add tags to content

Content Management:

  • Edit their own content
  • Delete their own content
  • Share content with others
  • Organize content in folders

Feature Access:

  • Use AI features (chat, summaries, prompts)
  • View transcripts and analytics
  • Export content
  • Use search and filtering

Limitations:

  • Cannot manage team members
  • Cannot access organization settings
  • Cannot configure integrations
  • Limited access to advanced analytics

Billing Permissions

Billing role is specialized for financial management:

Billing Access:

  • View subscription details
  • Update payment methods
  • Download invoices
  • View billing history
  • Manage subscription plans

Usage Monitoring:

  • View organization usage statistics
  • Monitor recording hours
  • Track storage usage
  • View team member limits

Limitations:

  • Cannot access content
  • Cannot manage team members
  • Cannot configure settings
  • Read-only access to most features

Permission Management

Manage permissions for your organization:

Assigning Roles:

  1. Navigate to SettingsTeam Management
  2. Find the team member
  3. Click "Edit" or the role dropdown
  4. Select the appropriate role
  5. Save changes

Role Changes:

  • Roles can be changed at any time
  • Previous permissions are immediately revoked
  • New permissions take effect immediately
  • Role changes are logged for audit purposes

Permission Inheritance:

  • Content permissions may inherit from folders
  • Team permissions apply organization-wide
  • Sharing permissions override default permissions

Best Practices:

  • Assign minimum necessary permissions
  • Regularly review role assignments
  • Use the Billing role for finance team members
  • Keep Owner role limited to essential personnel