Glossary

This glossary provides definitions for key terms, features, and concepts used throughout the Meeting Recording and Transcription Platform. Use this reference to quickly understand platform terminology and functionality.

Terms & Definitions

A

Action Items

Automatically detected tasks, commitments, or follow-up items extracted from meeting recordings by AI. Action items include who committed to what and when, making it easy to track responsibilities and deliverables.

Admin Role

A user role with elevated permissions that allows team management, content management, and integration configuration. Admins can manage team members (except owners), configure integrations, and access most settings, but cannot manage billing or delete the organization.

API Client

A configured application or service that authenticates with the platform using API credentials. API clients have specific scopes and permissions that control what data and actions they can access.

API Key

A unique authentication token used to access the platform's API. API keys can be generated with specific permissions and expiration dates for secure programmatic access.

Attendees

People who participate in a meeting. Attendee information is captured from calendar integrations and can be manually added to meetings.

B

Billing Role

A user role specifically for managing billing and subscription-related tasks. Users with the billing role can manage payment methods, view invoices, and handle subscription changes, but have limited access to content and team management features.

Bulk Operations

Actions that can be performed on multiple recordings or meetings simultaneously, such as bulk sharing, bulk folder assignment, bulk deletion, or bulk tag management. This saves time when managing large collections of content.

C

Calendar Integration

A connection between the platform and external calendar services (Google Calendar, Microsoft Outlook, Zoom) that automatically syncs meeting information, detects scheduled meetings, and associates recordings with calendar events.

Chat Session

An interactive conversation with the AI about a recording or set of recordings. Chat sessions allow you to ask questions, get insights, and explore content using natural language queries.

Custom Signal

A user-defined signal created with specific detection rules (keywords, phrases, or AI prompts) tailored to your organization's needs. Custom signals help you track specific terminology, processes, or industry-specific information.

D

Dashboard

The main landing page after login that provides an overview of recent recordings, upcoming meetings, quick actions, activity feed, and usage statistics. The dashboard serves as your command center for the platform.

Detection Type

The method used to identify signals in recordings. Detection types include keyword matching, phrase matching, AI-based detection, and regex pattern matching.

E

Evidence Snippet

A short excerpt from a transcript that provides context for a detected signal. Evidence snippets show the exact words spoken that triggered the signal detection, along with timestamps and speaker attribution.

Export

The process of downloading recordings, transcripts, summaries, or action items in various formats (PDF, TXT, DOCX, etc.) for use outside the platform.

F

Folder

A container for organizing recordings and meetings. Folders can be nested to create hierarchical structures, and permissions can be set at the folder level to control access.

G

GraphQL API

A query language and runtime for APIs that allows clients to request exactly the data they need. The platform provides a GraphQL endpoint for flexible data retrieval and manipulation.

H

Hashtag

See Tag.

I

Integration

A connection between the platform and external services or tools (such as Jira, Salesforce, Google Calendar) that enables data synchronization, automated workflows, and enhanced functionality.

Integration Health

The status and reliability of an active integration. Integration health monitoring helps identify connection issues, sync problems, or authentication errors.

M

Meeting

A scheduled or recorded event that can be associated with calendar entries, recordings, and metadata. Meetings can be created manually or automatically synced from calendar integrations.

Meeting Status

The current state of a meeting: Scheduled (upcoming), In-Progress (currently happening), Completed (finished), or Cancelled (cancelled).

Metadata

Additional information associated with recordings or meetings, such as title, description, tags, folder assignment, creation date, and custom fields.

O

Organization

The top-level entity that contains all users, content, and settings. Each organization has its own team members, recordings, meetings, folders, and configuration.

Owner Role

The highest permission level in the platform. Owners have full control over the organization, including billing management, team management, content access, and the ability to delete the organization.

P

Permission

A rule that controls what actions a user can perform or what content they can access. Permissions are managed through roles (Owner, Admin, User, Billing) and can be set at the organization, folder, or content level.

Processing Status

The current stage of a recording in the processing pipeline. Statuses include: New (uploaded), Split (being segmented), Transcribe Queue (queued for transcription), Transcribed (transcription in progress), Done (complete), and Error (failed).

Prompt

A predefined instruction or template used with AI features to generate specific types of summaries, analyses, or responses. Prompts can be customized and saved for reuse across multiple recordings.

Prompt Template

A reusable prompt structure that can be applied to recordings to generate consistent outputs. Templates help standardize AI-generated content across your organization.

R

Recording

An audio or video file uploaded to the platform. Recordings are automatically transcribed and can be associated with meetings, organized in folders, tagged, and shared with team members.

Recording Status

See Processing Status.

REST API

A standard API architecture using HTTP methods (GET, POST, PUT, DELETE) to interact with platform resources. The platform provides REST endpoints for common operations.

Reprocess

The action of retrying processing for a recording that failed or needs to be re-analyzed. Recordings with errors can be reprocessed if the reprocess count is 0.

S

Search

A feature that allows you to find recordings, meetings, transcripts, or content using keywords, filters, or natural language queries. Search can be performed globally or within specific sections.

Sharing

The process of granting access to recordings or meetings to other users or team members. Sharing can be done individually or in bulk, with different permission levels (view, edit, delete).

Signal

An automatically detected piece of information extracted from meeting recordings that represents important events, decisions, commitments, risks, or insights. Signals help highlight valuable moments without manually reviewing entire transcripts.

Signal Domain

A category that groups related signals together. The platform includes 14 signal domains such as Business & Sales, Risk & Escalation, Decisions & Governance, and Financials & ROI.

Signal Priority

The importance level assigned to a signal: High, Medium, or Low. Priority helps you focus on the most critical information first.

Signal Sentiment

The emotional tone detected in a signal: Positive, Neutral, or Negative. Sentiment analysis helps understand the context and implications of detected signals.

Speaker

A person who speaks in a recording. The platform automatically detects different speakers and assigns labels (SPEAKER_1, SPEAKER_2, etc.) that can later be identified and named.

Speaker Assignment

The process of linking detected speaker labels (SPEAKER_1, SPEAKER_2, etc.) to actual people by assigning names, email addresses, or linking to user accounts.

Speaker Detection

The automatic identification of different speakers in a recording. The platform uses AI to distinguish between speakers and assign unique labels to each.

Speaker Label

A temporary identifier assigned to detected speakers (SPEAKER_1, SPEAKER_2, SPEAKER_3, etc.) before they are identified and assigned names.

Summary

An AI-generated overview of a recording that highlights key points, decisions, and important information. Summaries can be full, short, or customized using prompts.

Sync

The process of synchronizing data between the platform and external services (calendars, CRMs, project management tools). Sync can be automatic or manual, with configurable frequency settings.

T

Tag

A label or keyword that can be added to recordings and meetings for organization and filtering. Tags (also called hashtags) help categorize content and make it easier to find related items.

Team Member

A user who belongs to an organization. Team members can have different roles (Owner, Admin, User, Billing) and collaborate on shared content.

Transcript

The text version of spoken content in a recording, generated automatically through speech recognition. Transcripts include timestamps and speaker labels for easy navigation.

Transcription

The process of converting audio or video content into written text. The platform automatically transcribes all uploaded recordings.

Transcription Accuracy

The percentage of correctly transcribed words. The platform typically achieves 95%+ accuracy for clear recordings with minimal background noise.

U

User Role

The standard role for most team members, providing essential collaboration features. Users can create and manage their own content, view shared content, and use all core features, but cannot manage team or organization settings.

V

Video Player

The embedded media player used to watch recordings within the platform. The video player includes playback controls, speed adjustment, fullscreen mode, and timestamp navigation.

W

Webhook

An HTTP callback that sends real-time notifications to external systems when specific events occur in the platform (e.g., recording processed, signal detected, meeting created).

Technical Terms

API Authentication

The process of verifying identity when accessing the platform's API. Methods include Bearer token authentication, OAuth 2.0, and API client credentials.

Bearer Token

An authentication token passed in the HTTP Authorization header as "Bearer " to authenticate API requests.

OAuth 2.0

An industry-standard authorization protocol used for secure integration with external services like Google Calendar, Microsoft Outlook, and Salesforce.

GraphQL Query

A request to fetch specific data from the GraphQL API. Queries allow you to request exactly the fields you need, reducing over-fetching of data.

GraphQL Mutation

An operation that modifies data in the GraphQL API (create, update, delete operations).

Rate Limit

The maximum number of API requests allowed within a specific time period. Rate limits prevent abuse and ensure fair usage of platform resources.

Webhook Payload

The data structure sent to a webhook endpoint when an event occurs. Payloads include event type, timestamp, and relevant data about the event.

Acronyms

API

Application Programming Interface - A set of protocols and tools for building software applications that interact with the platform programmatically.

AI

Artificial Intelligence - The technology powering automatic transcription, speaker detection, summaries, action items, and signal detection.

CRM

Customer Relationship Management - Systems like Salesforce that manage customer interactions and data.

CSV

Comma-Separated Values - A file format used for exporting data in tabular form.

DOCX

Microsoft Word Document Format - A file format used for exporting transcripts and summaries.

GDPR

General Data Protection Regulation - European data protection and privacy regulation that the platform complies with.

JSON

JavaScript Object Notation - A data format commonly used in API requests and responses.

MP3

MPEG Audio Layer 3 - A compressed audio file format supported by the platform.

MP4

MPEG-4 Part 14 - A digital multimedia container format for video files, the most common format supported by the platform.

M4A

MPEG-4 Audio - An audio file format developed by Apple, supported by the platform.

OAuth

Open Authorization - An authorization framework used for secure third-party integrations.

PDF

Portable Document Format - A file format used for exporting transcripts, summaries, and reports.

REST

Representational State Transfer - An architectural style for designing web services, used by the platform's REST API.

ROI

Return on Investment - A financial metric tracked in signals related to business value and financial discussions.

TXT

Plain Text Format - A simple text file format used for exporting transcripts.

WAV

Waveform Audio File Format - An uncompressed audio file format supported by the platform.

2FA

Two-Factor Authentication - An additional security layer requiring a second form of verification beyond password.

File Formats

Supported Video Formats

• MP4: Most common video format, widely compatible

Supported Audio Formats

• MP3: Compressed audio, widely compatible
• M4A: Apple's audio format
• WAV: Uncompressed, high-quality audio

Export Formats

• PDF: For transcripts, summaries, and reports
• TXT: Plain text transcripts
• DOCX: Microsoft Word documents
• CSV: For data exports and analytics

Status Indicators

Recording Processing Statuses

• New: Recording uploaded, waiting to enter processing queue
• Split: Recording being split into segments for processing
• Transcribe Queue: Queued for transcription, waiting for resources
• Transcribed: Transcription in progress
• Done: Processing complete, ready to use
• Error: Processing failed, can be reprocessed

Meeting Statuses

• Scheduled: Meeting is upcoming
• In-Progress: Meeting is currently happening
• Completed: Meeting has finished
• Cancelled: Meeting was cancelled

Signal Priorities

• High: Critical information requiring immediate attention
• Medium: Important information worth reviewing
• Low: Informational, less urgent

Signal Sentiments

• Positive: Favorable or optimistic tone
• Neutral: Objective or balanced tone
• Negative: Unfavorable or concerning tone

Related Documentation

For more detailed information about these terms and concepts, refer to:

• Getting Started: Introduction to platform features and concepts
• Video & Recording Management: Understanding recordings and processing
• Meeting Management: Working with meetings and calendar sync
• Transcription & AI Features: AI-powered features and transcription
• Signals & Insights: Signal detection and management
• Team Management: Roles, permissions, and collaboration
• API & Integrations: Technical integration details

Need Help?

If you encounter a term not defined in this glossary:

• Search Documentation: Use the search function to find related content
• Contact Support: Reach out to our support team for clarification
• Community Forum: Ask questions in our community forum

Last updated: Current Date