Microsoft Calendar (Outlook)

Microsoft Calendar (Outlook)

Setup and Connection

1. Navigate to Settings → Integrations
2. Find "Microsoft Calendar" or "Outlook Calendar" in the integrations list
3. Click "Connect" or "Set Up"
4. You'll be redirected to Microsoft's authentication page
5. Sign in with your Microsoft account (personal or work/school account)
6. Review and accept the requested permissions
7. You'll be redirected back to the platform
8. The integration will show as "Connected"

OAuth Authentication

Microsoft uses OAuth 2.0 for secure authentication:

• Account Types: Supports both personal Microsoft accounts and work/school accounts
• Multi-Factor Authentication: Works with MFA-enabled accounts
• Admin Consent: For organizational accounts, admin consent may be required
• Token Refresh: Tokens are automatically refreshed to maintain connection

Calendar Sync Settings

Configure how your Outlook calendar syncs:

1. Open the Microsoft Calendar integration settings
2. Account Selection: Choose which Microsoft account to sync (if you have multiple)
3. Calendar Selection: Select specific calendars or sync all calendars
4. Sync Direction: Choose one-way sync (calendar → platform) or two-way sync
5. Event Types: Select which event types to sync (meetings, appointments, all events)
6. Time Zone: Set your timezone for accurate meeting times
7. Save settings

Meeting Import

Meetings are automatically imported based on your sync settings:

• New Meetings: Automatically created when new calendar events are detected
• Updated Meetings: Changes to calendar events are reflected in the platform
• Deleted Meetings: Removed or marked as cancelled when calendar events are deleted
• Recurring Series: Full recurring series are imported and managed

Common Issues

Authentication failures:

• Clear browser cache and cookies
• Try using a different browser
• Verify Microsoft account credentials
• Check if organizational policies restrict third-party access

Sync delays:

• Check sync frequency settings
• Manually trigger a sync
• Verify network connectivity
• Review Microsoft service status

Missing calendars:

• Ensure calendars are shared or have proper permissions
• Check calendar visibility settings in Outlook
• Verify account has access to the calendars