Signals & Insights

Signals & Insights is a powerful feature that automatically detects and extracts meaningful information from your meeting recordings. This guide will help you understand, configure, and leverage signals to gain valuable insights from your conversations.

Overview

What are Signals?

Signals are automatically detected pieces of information extracted from your meeting recordings that represent important events, decisions, commitments, risks, or insights. Think of signals as intelligent markers that highlight the most valuable moments in your conversations, making it easy to find and act on critical information without manually reviewing entire transcripts.

Signal Types

The platform supports two main types of signals:

• Auto-Detected Signals: Automatically identified by our AI system across predefined domains such as business opportunities, risks, decisions, and commitments
• Custom Signals: User-defined signals created with specific keywords or AI prompts tailored to your organization's needs

Both signal types provide evidence snippets, timestamps, speaker attribution, and sentiment analysis to give you complete context.

Auto-Detected Signals

Auto-detected signals are powered by advanced AI that understands context and meaning in conversations. These signals are automatically identified across 14 different domains, including:

• Business opportunities and sales signals
• Risk indicators and escalations
• Decisions and governance items
• Commitments and action items
• Financial information and ROI discussions
• Technical requirements and dependencies

No configuration is required—these signals are detected automatically as your recordings are processed.

Custom Signals

Custom signals allow you to create detection rules specific to your organization's terminology, processes, or industry. You can create signals using:

• Keyword-Based Detection: Match specific words or phrases in transcripts
• AI Prompt-Based Detection: Use natural language prompts to detect complex patterns and concepts

Custom signals can be organized by category, assigned priority levels, and configured with notification settings.

Signal Domains

Signals are organized into 14 distinct domains that cover different aspects of business conversations. Each domain helps you categorize and filter signals based on their nature and importance. Understanding these domains will help you better organize and analyze your signal results.